My whole family went to Pusat Imigresen Negara which located in Damansara (near HELP college) to renew our passport... My dad said go there late also never mind cause they got e-passport which renew passport using technology. Just need to bring 2 passport size photos, IC and the old passport.
We went there around 10 something, the e-passport section was only 2-3 peoples (Well, i think most of the people still doubt about the system, especially when it comes to government department). We had to give our IC to the officer to certify, then they will assist you to the machine..follow the instruction on screen and you will found it easy to complete the whole procedure. Me and my father finish out renewing passport, but unfortunately...
Officer: U dan adik ni punya IC tak boleh scan, ada masalah sikit. (told my mom)
Dad: Tapi IC ini tak ada rosak, IC department yang buat punya...
The officer seems abit 'zha dao'... silent a moment...
Then they said: U all kena pergi kat atas, isi borang untuk buat passport...
I really feel dissapointed not because of the attitude of the officers, but the efficiency of the government servant... How can u said the IC got problem? It's made from 'Malaysia'....
So we went up stairs and filled in the form, cost RM1 per form. Then gotta wait for the number to call... 130+ peoples till us... We sat there patiently...hoping the number to call ... IT WAS SO BORING FOR ME TO WAIT !!! We wait for 2 hours then only my sis and mom's number were call up...DAMN...Another waiting session to PAY... this took about 1 hour cause some officers went for lunch...Only 1 counter for paying the passport... Duh... >.<
We went there around 10 something, the e-passport section was only 2-3 peoples (Well, i think most of the people still doubt about the system, especially when it comes to government department). We had to give our IC to the officer to certify, then they will assist you to the machine..follow the instruction on screen and you will found it easy to complete the whole procedure. Me and my father finish out renewing passport, but unfortunately...
Officer: U dan adik ni punya IC tak boleh scan, ada masalah sikit. (told my mom)
Dad: Tapi IC ini tak ada rosak, IC department yang buat punya...
The officer seems abit 'zha dao'... silent a moment...
Then they said: U all kena pergi kat atas, isi borang untuk buat passport...
I really feel dissapointed not because of the attitude of the officers, but the efficiency of the government servant... How can u said the IC got problem? It's made from 'Malaysia'....
So we went up stairs and filled in the form, cost RM1 per form. Then gotta wait for the number to call... 130+ peoples till us... We sat there patiently...hoping the number to call ... IT WAS SO BORING FOR ME TO WAIT !!! We wait for 2 hours then only my sis and mom's number were call up...DAMN...Another waiting session to PAY... this took about 1 hour cause some officers went for lunch...Only 1 counter for paying the passport... Duh... >.<
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